FREQUENTLY ASKED QUESTIONS
Yes, the product you receive will be exactly as shown in the images on our website. We use high-resolution photos and detailed descriptions to ensure what you see is what you get. However, please note that slight color variations may occur due to lighting or screen settings.
Your sales receipt is automatically emailed to you after a successful purchase. You can also log into your Alphazon account, go to “My Orders”, select the relevant order, and download the invoice/receipt directly from there.
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To return an item, go to your “My Orders” page, select the item you wish to return, and click “Return”. Follow the on-screen steps to schedule a pickup or drop-off. Make sure the item is unused and in its original packaging. Return windows vary by product—check our Returns Policy page for full details.
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Yes, we regularly restock popular products. You can click the “Notify Me” button on the product page to receive an alert as soon as the item is back in stock. Alternatively, keep an eye on our New Arrivals section for updates.
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We deliver to most locations within United Kingdom. At checkout, you’ll be asked to enter your shipping address, and we’ll confirm whether delivery is available in your area. If you have any doubts, feel free to contact our support team for assistance.
